Please note that our cancellation process requires you to send a cancellation request via mail to business@7dotss.com in order to officially terminate your subscription.

To initiate the cancellation of your membership, please compose an email with the subject line "Membership Cancellation Request" and include the following details:
1. Your full name.
2. The email address associated with your membership.
3. Any additional identifying information, such as your member ID or account number.

Upon receiving your cancellation request, our team will process within 2-3 working days. Please be aware that your membership will remain active until we confirm the cancellation. Please ensure that your cancellation request is sent from the email address associated with your membership to verify your identity and prevent unauthorized cancellations. It is important to note that cancellation requests sent through other means, such as the app or phone calls, will not be considered valid. We require all members to adhere to the mail-based cancellation process outlined above. We understand that circumstances change, and we value your feedback. If there is anything we can do to improve our services or address any concerns you may have had, please do not hesitate to let us know. Thank you for your understanding and cooperation. We apologize for any inconvenience caused.